Privacy Policy
At Vqualis, we prioritize your privacy. Our Privacy Policy details how we collect, use, and protect your personal information, ensuring transparency and trust as you engage with our services.
Privacy Policy
1. Responsible Entity
Clisha Social is a service provided by VQualis Limited, Grand Industrial Building, Office 7/F, 159-165 Wo Yi Hop Road, Kwai Chung, Hong Kong. This Privacy Policy explains what personal data Clisha Social collects, processes, and stores, as well as the rights of users regarding their data.
2. Data Collected and Purpose of Processing
Clisha Social collects personal data solely for the purpose of providing and optimizing its services. This includes name, email address, payment information, social media connections, and platform usage statistics. The data is used to grant access to the platform, manage automated social media posts, process subscription payments, and handle technical support requests.
3. Storage and Deletion of Personal Data
Personal data is stored only for as long as necessary to provide the services or as required by legal retention obligations. Customers may request the deletion of their data at any time by contacting privacy@clishasocial.com. Full account deletion may take up to 30 days.
4. Sharing and Disclosure of Data
Clisha Social does not share personal data with third parties unless it is necessary for contract fulfillment or required by law. In certain cases, data may be shared with trusted partners, such as payment service providers for transaction processing or technical service providers for platform improvements. All partners are obligated to comply with applicable data protection regulations and treat data confidentially.
5. Data Security and Protection Measures
Clisha Social implements appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, or misuse. These include encrypted data transmissions, secure server structures, and regular security audits. Despite all measures, absolute security cannot be guaranteed, especially when transmitting data over the internet.
6. Cookies and Tracking Technologies
Clisha Social uses cookies and similar technologies to enhance user experience, simplify the login process, and analyze platform usage. Users can manage or disable cookie usage in their browser settings. However, some features of Clisha Social may be limited without cookies.
7. User Rights
Customers have the right to request access to their stored personal data, correct or delete it, or restrict its processing. They may also object to the processing of their personal data for marketing purposes. Requests can be submitted via email to privacy@clishasocial.com.
8. International Data Transfers
Clisha Social processes data in Hong Kong and may transfer it to other countries as part of contract fulfillment. If data is transferred to countries without an adequate level of data protection, Clisha Social implements appropriate safeguards to ensure data security.
9. Changes to the Privacy Policy
Clisha Social reserves the right to modify this Privacy Policy at any time to reflect legal requirements or operational changes. Any changes will be published on the website and take effect 14 days after publication.
10. Contact for Privacy Inquiries
For any questions regarding the processing of personal data or to exercise privacy rights, customers can contact privacy@clishasocial.com.